Robinhood’s New Traders Ignore Danger Signs to Bet on Stocks
(Bloomberg) — Rich hedge fund managers are talking about it. So are not-so-rich millennials. And fast-twitch gamers, and bored sports fans and — in all likelihood — some 15-year-olds you know.
The rush of newbie investors flocking to Robinhood has sparked controversy over how much they’re influencing markets, and whether it’s appealing to those seeking to gamble at a time when casinos are closed and major sporting events are canceled.
Robinhood drew more scrutiny this week after a young user’s death, which his family has called a suicide based on a note he left.
Alexander Kearns, 20, killed himself after his Robinhood account showed a negative balance of more than $700,000, according to a series of tweets by his relative Bill Brewster. The figure may have been temporary and would have been updated when stocks underlying his assigned options settled to his account, according to Brewster. But Kearns believed it reflected how much leverage he had, according to the note, which was provided to Bloomberg by his family.
Robinhood is reviewing its “options offering to determine if any changes may be appropriate,” a spokesperson said in a statement, adding that the company was “deeply saddened” by Kearns’s death and expressed its condolences to the family.
Trading Losses
Some responses to Brewster’s posts show traders grappling with losses in the value of their holdings, while others have highlighted that even teenagers seem to be dabbling in the app.
“They’re not super finance-savvy,” Brewster said of Kearns’s family in a phone interview this week. “I don’t even know that they would have known the questions to ask.”
Robinhood’s popularity reflects one aspect of modern investing culture, said Alex Caswell, a wealth planner at RHS Financial. It fits into a community that includes everything from Reddit’s Wall Street Bets forum “where everything is seen as one big casino” to FinTwit (financial Twitter), and Barstool Sports’s Dave Portnoy livestreaming his day trading to millions of fans.
“There is a culture that has been built around Robinhood,” Caswell said. “That culture doesn’t necessarily just come from the fact that Robinhood exists, rather Robinhood makes that culture easier to exist.”
Confetti and Rap
Menlo Park, California-based Robinhood encourages stock market newcomers with an irreverent tone and mobile-friendly trading system. The app shows confetti shooting when a user makes a trade, and features lists of the most popular stocks on its platform. A business news podcast Robinhood airs, “Snacks Daily,” has used rap lyrics to issue legal disclaimers (“The snacks you’re about to hear ain’t food — it’s ear candy/They don’t reflect the views of the Robinhood family.”)
A Reddit page for Robinhood users has more than 300,000 members who share memes and “really dumb” questions. In April 2019, the page had about half as many members. There’s also a server for the app’s users on Discord, an online communication application originally built for gamers.
Robinhood has learning tools listed on its website, and potential investors must complete an eligibility questionnaire before they can trade options. Users must be at least 18 years old to apply for an account.
Applications go through a customer identification process that validates names, ages and Social Security numbers, among other details, according to a person familiar with Robinhood’s procedures.
Half of Robinhood’s new customers this year have said they are first-time investors, according to the company. More than 2 million new accounts opened in the first quarter, exceeding the number of new users at Charles Schwab Corp., TD Ameritrade Holding Corp. and E*Trade Financial Corp. combined during that period.
To accommodate the influx, Robinhood’s customer support team has grown by more than 40% this year, according to the person familiar with the company’s operations. By the end of 2020, it expects to have more than twice the support staff it had in January.
Read more: Wall Street Fixates on a College Side Project Tracking Robinhood
Stanford University classmates Baiju Bhatt and Vlad Tenev founded Robinhood in 2013 and started selling trading software to hedge funds after graduation. Two years after moving to New York, the pair returned to California to launch Robinhood, which is now worth about $8 billion. Both are billionaires.
Earlier this year, as the coronavirus pandemic sparked violent swings in equities worldwide, Robinhood’s trading platform repeatedly failed, leaving millions of customers in the dark. Some pulled their accounts and went to competitors. On Thursday, Robinhood was down temporarily.
As much as Robinhood portrays itself as an outsider in the financial world, it earns money in staid, traditional ways. The company relies on the same financial machinery that Schwab, E*Trade and other decades-old trading platforms do.
Because the company doesn’t charge trading commissions — which is now the industry standard for discount brokers — it collects revenue in other ways. These include collecting interest income from uninvested customer cash, lending out securities and payment for order flow.
Those who seek out Robinhood may crave a non-traditional trading experience and are likely to embrace the platform no matter what, said Cait Lamberton, a professor of marketing at the University of Pennsylvania’s Wharton School.
“You don’t go to Robinhood unless you want what they’re offering,” she said. “People simply won’t show up who might be dissatisfied with the offer.”
There was a time when our so called “wealth management firms” would play a role in educating new and young investors and guiding them away from speculation as opposed to investing. But now we are required to only manage “wealth” while telling small and new investors to “ get lost!” This is partly our fault!
Robinhood wants to increase shareholder value and grow as much as possible and doesn’t care who uses their platform or how inexperienced they are.
Fidelity, not named in the article, also lets you buy fractional shares on their mobile app. These young, newbie traders might consider Fidelity old and crusty, but they also have a dedicated crypto-asset custody platform, that no other b/d has, among a couple other bells and whistles…Fidelity also (at least according to their website) doesn’t take payment for order flow. Robinhood doesn’t have any further competitive advantage anymore other than make you feel cool and hip for losing money on bad trades.
What Fidelity, or the other big 3 won’t do, is approve a 20 year old with zero experience for level 3 options and allow him to create a bull put spread like he supposedly did, according to Forbes and others.
Nest Egg is correct…whether you’re an RIA charging aum or simply selling a or c shares, there’s no place in an advisor’s book for clients with little money b/c of How the industry compensates advisors. The only option is a low cost etf roboportfolio (which isn’t necessarily bad), or charge by the hour for advice like a cpa or lawyer might do.
You have finra/sec drowning real firms, honest advisors with reg bi and other useless regs. In the meantime there’s a 20 year old option trader at robbihood that jumps in front of a train. Guess there’s not enough reg. fee grabs or fines to fund those govt. salaries and pensions.